Tiffany & Co. Team Manager

Amsterdam • Netherlands

Monday, December 30, 2024

Tiffany & Co., a renowned name in the luxury jewelry sector, is part of the prestigious LVMH Group, a global leader in luxury goods. Known for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers a unique environment that fosters creativity and innovation, making it an esteemed employer in the luxury fashion industry.

1. Lead and develop the sales, operations, and security teams to meet and exceed sales targets.
2. Oversee the store in the absence of the Store Manager or Sales Manager.
3. Cultivate client relationships and enhance the Tiffany store experience.
4. Maximize employee performance and client development.
5. Manage overall store operations, including staff management, scheduling, and training.
6. Drive business through key product pillars and KPIs.
7. Communicate corporate strategies to increase sales.
8. Utilize sales reporting tools to recommend sales strategies.
9. Foster client development activities to cultivate new and existing clients.
10. Ensure exceptional operational support to drive sales and service.
11. Attract, hire, and retain top talent to maintain high performance.
12. Provide continuous training and coaching to team members.

1. Minimum of 3 years of retail or luxury retail management experience.
2. Proven track record in sales generation and achieving sales results.
3. Flexibility to work non-traditional hours.
4. Ability to develop and maintain client relationships.
5. Proficiency with Microsoft Office and POS systems.
6. Strong leadership skills and ability to motivate team members.
7. Ability to inspire trust and professionalism.
8. Strong verbal and written communication skills.
9. Ability to work in a fast-paced, changing environment.

1. Leadership and team management
2. Sales and client relationship management
3. Operational efficiency
4. Strategic planning and execution
5. Communication and interpersonal skills
6. Proficiency in Microsoft Office and POS systems

Minimum 5 years of relevant experience in retail or luxury retail management.

A college/university degree is preferred. Graduate gemologist degree or GIA coursework is advantageous.

Competitive benefits package including opportunities for professional growth and development.

Tiffany & Co. embodies a culture of excellence and innovation, where employees are encouraged to express creativity and pursue professional growth. The company values integrity, teamwork, and a commitment to delivering an unparalleled luxury experience.