Tiffany & Co.

Team Manager

Since 1837, Tiffany & Co. has been a hallmark of style and luxury, known for its high-quality products and exceptional service. With nearly 300 stores worldwide, Tiffany & Co. is one of the most recognizable luxury brands globally.

1. Ensure the store exceeds sales and profitability targets
2. Provide outstanding customer service
3. Lead, develop, and support staff to meet individual sales plans
4. Build relationships with internal and external clients
5. Nurture and develop the client portfolio through commercial outreach
6. Support the Store Manager in organizing and hosting client events
7. Create exceptional experiences for clients
8. Become an expert on product and sales training modules
9. Assist in supervising, developing, and training staff and supervisors
10. Assist with recruitment and onboarding of new starters
11. Perform key-holder responsibilities, such as opening and closing the store

1. Minimum three years of supervisory or management experience
2. Sound sales experience in retail or relevant customer-related fields
3. Experience in sales generation and managing sales results
4. Experience working towards targets and KPIs
5. Experience in organizing events is a plus
6. Ability to inspire trust, integrity, fairness, and professionalism
7. Proven ability to work in a fast-paced, changing environment
8. Flexibility to work in various roles based on business needs
9. Flexibility to work non-traditional hours, including nights, weekends, and holidays

1. Leadership
2. Customer service
3. Sales expertise
4. Client relationship management
5. Event organization
6. Training and development

Minimum 3 years of supervisory or management experience in retail or a customer-related field.

Generous salary and bonus incentivesEmployee discounts and milestone giftsHigh-performing, caring, fun, and dynamic teamCulture focused on wellbeing, innovation, and growthEndless career opportunities with LVMHContinuous training and individual up-skilling opportunitiesMentoring from an experienced management team

The company culture is focused on wellbeing, innovation, and growth, with a high-performing and dynamic team environment. Located in Adelaide, the workplace offers a supportive atmosphere with opportunities for career advancement within the LVMH group.