Tiffany & Co. Team Manager

Adelaide • Australia

Thursday, January 9, 2025

Tiffany & Co., a subsidiary of the esteemed LVMH Group, has been a beacon of luxury and elegance since its inception in 1837. Renowned for its exquisite craftsmanship and iconic designs, Tiffany & Co. continues to set the standard in the luxury jewelry sector with nearly 300 stores worldwide. As part of the LVMH family, Tiffany & Co. is committed to excellence, innovation, and the cultivation of talent within its ranks.

1. Ensure the store surpasses sales and profitability targets while delivering exceptional customer service.
2. Lead, develop, and support staff to meet or exceed individual sales plans with a focus on client development.
3. Build and nurture relationships with internal and external clients.
4. Support the Store Manager in organizing and hosting client events.
5. Create exceptional client experiences, consistently exceeding expectations.
6. Become proficient in product and sales training modules.
7. Assist in supervising, developing, and training designated staff and supervisors.
8. Assist with recruitment and onboarding of new employees.
9. Perform key-holder responsibilities, including opening and closing the store.

1. Minimum three years of supervisory or management experience.
2. Proven sales experience in retail or relevant customer-focused fields such as hospitality, events, or banking.
3. Experience in sales generation and managing sales results.
4. Experience working towards targets and KPIs.
5. Event organization experience is advantageous.
6. Ability to inspire trust, integrity, fairness, and professionalism with clients and staff.
7. Proven ability to thrive in a fast-paced, dynamic environment.
8. Flexibility to work in various roles based on business needs.

1. Strong leadership and team development skills.
2. Excellent client relationship management.
3. Proficiency in sales and product training.
4. Event organization and management skills.
5. Adaptability to work non-traditional hours, including nights, weekends, and holidays.

Minimum 3 years of supervisory or management experience in retail or related customer service fields.

Generous salary and bonus incentives, employee discounts, milestone gifts, and endless career opportunities within the LVMH Group. The role offers a high-performing, dynamic team environment with a focus on wellbeing, innovation, and growth. Continuous training and upskilling opportunities are provided, along with mentorship from experienced management.

Tiffany & Co. fosters a culture of excellence, innovation, and growth, emphasizing employee wellbeing and development. As part of the LVMH Group, the company offers a dynamic and supportive environment, encouraging creativity and professional advancement.