Tiffany & Co. Store Manager

Adelaide Australia

Monday, January 20, 2025

Tiffany & Co., a storied name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs that have become synonymous with elegance and romance. As part of the prestigious LVMH group, Tiffany & Co. offers unparalleled opportunities for career growth within the world's largest luxury conglomerate, boasting nearly 300 stores globally.

1. Drive the strategic direction of the store, providing leadership to both the store management and sales teams.
2. Analyze business performance and implement action plans to enhance results, focusing on client engagement, team dynamics, visual merchandising, product assortment, and in-store operations.
3. Foster a cohesive team environment through effective morning briefings and goal setting.
4. Cultivate a culture of excellence by providing daily feedback and coaching to develop a winning team ethos.
5. Ensure a consistently luxurious client experience, addressing feedback promptly and effectively.
6. Develop and execute a client development plan to engage and expand the high-value and VIP client base, leveraging team capabilities to build long-term relationships.

1. Minimum five years of experience leading teams of at least 15 individuals in a retail or client-focused environment.
2. Proven track record in sales generation and achieving sales targets.
3. Experience in working towards targets and key performance indicators (KPIs).
4. Experience in engaging with high-net-worth individuals in a sales environment.
5. Ability to inspire trust, integrity, fairness, and professionalism among clients and staff.

1. Strong leadership and strategic planning skills.
2. Excellent communication and interpersonal skills.
3. Ability to adapt to a fast-paced, dynamic environment.
4. Flexibility to work in various roles as needed, including sales floor and operations.
5. In-depth technical knowledge of precious metals and gemstones is advantageous.

Minimum of five years in a leadership role within a retail or client-focused environment, with a proven ability to manage sales and engage high-net-worth clients.

Generous salary and bonus structure, employee discounts, milestone gifts, and a culture focused on wellbeing, innovation, and growth. Opportunities for career advancement within LVMH, along with continuous training and mentoring from experienced management.

Tiffany & Co. fosters a high-performing, caring, and dynamic team environment, emphasizing wellbeing, innovation, and growth. The company is committed to providing endless career opportunities and up-skilling initiatives, supported by a management team dedicated to mentoring and development.