Tiffany & Co. Store Director

Short Hills • USA

Monday, December 30, 2024

Tiffany & Co., a renowned name in luxury jewelry, is part of the esteemed LVMH Group, a global leader in luxury goods. The company is synonymous with exquisite craftsmanship, timeless design, and a steadfast commitment to corporate sustainability. As an employer, Tiffany & Co. is dedicated to fostering an environment that recognizes and rewards excellence, ensuring that each client experiences the unparalleled Tiffany Experience.

1. Lead and develop the sales and operations of the Tiffany store to meet or exceed sales and profitability targets.
2. Foster a climate of service excellence and guide the team to deliver extraordinary client experiences.
3. Cultivate an entrepreneurial spirit and embody LVMH values of creativity and excellence.
4. Build and maintain spheres of influence within the store, mall, and city.
5. Enhance client relationships to achieve commercial targets and drive lifetime loyalty.
6. Identify business opportunities and implement actions to achieve or exceed sales targets.
7. Manage and inspire the team to drive business through key product pillars.
8. Elevate the in-store experience by delivering memorable moments consistently.
9. Ensure continuous guest experience management presence on the sales floor.
10. Optimize hospitality and store amenities to create unique experiences.
11. Recruit and develop a high-performing team, prioritizing diversity and inclusion.
12. Assess capabilities and build development plans to grow talent at all levels.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Proficiency with Microsoft Office, client tracking systems, and POS systems.
5. Authorization to work in the United States.

1. Leadership and team development
2. Client relationship management
3. Sales and profitability management
4. Service excellence
5. Strategic thinking and business development
6. Flexibility and adaptability

Minimum of 7-10 years of sales management experience in retail or luxury retail, with a proven track record in sales generation and client relationship management.

A college/university degree is desired.

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, creativity, and innovation, where employees are encouraged to cultivate an entrepreneurial spirit. The company values diversity and inclusion, ensuring a supportive and dynamic work environment where people make the difference.