Tiffany & Co. Store Director

East Rutherford • USA

Thursday, April 3, 2025

Tiffany & Co., a revered name in luxury jewelry, is part of the illustrious LVMH Group, a global leader in luxury goods. Known for its exquisite craftsmanship and timeless design, Tiffany & Co. is committed to sustainability and excellence in service. As an employer, Tiffany & Co. offers a dynamic environment where innovation and creativity are celebrated, and employees are encouraged to deliver exceptional client experiences.

1. Lead and develop the sales and operations of the Tiffany store to exceed sales and profitability targets.
2. Foster a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Cultivate an entrepreneurial spirit and embody LVMH values, focusing on creativity, innovation, and excellence.
4. Build spheres of influence within the store, mall, and city.
5. Deepen client relationships to achieve commercial targets and drive loyalty.
6. Identify business opportunities and implement actions to achieve or exceed sales targets.
7. Manage and inspire the team to drive business through key product pillars.
8. Elevate the in-store experience by delivering memorable moments and optimizing hospitality.
9. Lead and coach the team based on NPS scores to enhance the Tiffany Experience.
10. Recruit and develop a successful team, prioritizing diversity and fostering growth.
11. Assess capabilities and build development plans to grow talent at all levels.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office and client tracking systems.
5. Authorization to work in the United States.

1. Leadership and team management
2. Client relationship management
3. Sales strategy development
4. Excellent communication and interpersonal skills
5. Proficiency in Microsoft Office and POS systems

Minimum of 7-10 years of sales management experience in retail or luxury retail, with a proven track record in sales generation and managing sales goals.

A college/university degree is desired.

Tiffany & Co. offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of innovation, creativity, and excellence. Employees are encouraged to embody the LVMH values and contribute to a diverse and inclusive environment where people make the difference.