Tiffany & Co. Store Director

Costa Mesa • USA

Wednesday, April 30, 2025

Tiffany & Co., a distinguished entity within the LVMH conglomerate, is renowned for its commitment to exquisite craftsmanship, timeless design, and corporate sustainability. As part of the Watches & Jewellery division, Tiffany & Co. offers an unparalleled work environment that values excellence and innovation, providing employees with the opportunity to contribute to a legacy of luxury and sophistication.

1. Lead and develop the sales and operations of the Tiffany store to meet or exceed commercial and profitability targets.
2. Cultivate a climate of service excellence, delivering extraordinary client experiences.
3. Collaborate with the Market Vice President to drive business initiatives.
4. Build and maintain influential relationships within the store, mall, and city.
5. Deepen client relationships to achieve commercial targets and foster lifetime loyalty.
6. Identify business opportunities and implement strategies to achieve or exceed sales goals.
7. Manage and inspire the team to drive business through key product pillars.
8. Ensure continuous Guest Experience management presence on the sales floor.
9. Optimize hospitality and store amenities to create unique experiences.
10. Develop and execute a Talent Action Plan for the store.
11. Prioritize diversity and cultivate inclusive environments.
12. Provide continuous coaching and feedback to enhance team performance.

1. Minimum of 10 years of flagship or multi-store management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office, Client tracking systems, and POS systems.
5. Authorization to work in the United States.

1. Leadership and team development
2. Client relationship management
3. Sales strategy implementation
4. Service excellence
5. Talent management
6. Diversity and inclusion

A minimum of 10 years in flagship or multi-store management, with a focus on sales management in retail or luxury retail.

A college or university degree is desired.

The hiring range for this position is $123,250 - $174,000, with eligibility for bonus and sales incentives.

Eligible for bonus and sales incentives.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence. The company values its employees as integral to its success, promoting an inclusive environment where diversity is prioritized and growth is encouraged.