Tiffany & Co. Operations Team Manager

Costa Mesa • USA

Saturday, September 6, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exceptional craftsmanship and timeless elegance. As part of the LVMH conglomerate, Tiffany & Co. offers a dynamic environment where innovation and tradition converge. Employees are encouraged to honor the brand's storied past while contributing to its future legacy.

1. Lead and support sales, operations, and merchandise teams to meet or exceed sales targets and enhance the store experience.
2. Oversee operations and merchandising in the absence of the Director.
3. Ensure adequate inventory levels to meet department sales goals and execute annual inventory and quarterly audits.
4. Cultivate client relationships to drive sales and foster loyalty.
5. Motivate the team to achieve monthly, quarterly, and annual sales plans.
6. Enhance the in-store experience by delivering memorable customer interactions.
7. Act as a Guest Experience leader on the sales floor, coaching the team on client engagement.
8. Ensure operational excellence and compliance with internal procedures.
9. Develop and execute talent action plans and provide continuous training and feedback.
10. Recruit and build a diverse, skilled talent pipeline.

1. Minimum of 5 years in retail or luxury retail store management or relevant client-related experience.
2. Proven track record in sales generation and achieving sales results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office and client tracking systems.
5. Authorization to work in the United States.

1. Leadership and team management
2. Client relationship management
3. Sales and operational excellence
4. Talent development and recruitment
5. Proficiency in Microsoft Office and POS systems

Minimum of 5 years in retail or luxury retail store management or relevant client-related experience.

A college/university degree is preferred. Graduate gemologist degree or GIA coursework is advantageous.

The hiring range for this position is $110,500 to $156,000, with eligibility for bonuses and sales incentives.

Comprehensive benefits including medical, dental, and vision insurance, 401(k) with company match, paid time off, and global benefits such as adoption and surrogacy assistance.

Tiffany & Co. fosters a culture of diversity, equity, inclusion, and belonging, empowering employees from all backgrounds to excel. The company is committed to creating an inclusive environment that supports personal and professional growth.