Tiffany & Co. Operations Professional

Tiffany & Co., a part of the LVMH Group, is renowned for its luxury jewelry and exceptional craftsmanship. As an employer, Tiffany & Co. offers a dynamic work environment where employees are encouraged to deliver unparalleled customer experiences and uphold the brand's prestigious legacy. The company values innovation, excellence, and a commitment to quality, making it an esteemed place to build a career in the luxury sector.

1. Lead back-of-house operations in the Tiffany store.
2. Provide exemplary client service and collaborate with store leadership to support team initiatives and sales goals.
3. Act as a key holder and manager on duty in the absence of store management, coordinating order fulfillment, inventory management, and client service activities.
4. Ensure compliance with internal control procedures and maintain inventory accuracy.
5. Support operational efficiency objectives and provide feedback on process improvements.
6. Deepen client relationships to drive loyalty and sales.
7. Execute operations and sales support functions to meet or exceed sales targets.
8. Collect and manage customer data to cultivate client relationships.
9. Enhance in-store experiences by delivering memorable customer interactions and acting on client feedback.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, and administration.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Flexibility to adapt to varying business needs.
7. Authorization to work in the United States.

1. Operational excellence
2. Client service
3. Inventory management
4. Analytical thinking
5. Proficiency in Microsoft Office
6. Organizational skills
7. Flexibility

Minimum 3 years of retail experience in operations, with a focus on merchandising, client service, and administration.

A college/university degree is preferred. Graduate Gemologist degree or previous GIA coursework is desirable.

The position offers a comprehensive benefits package, including employee discounts, health insurance, and opportunities for professional development.

Tiffany & Co. fosters a culture of excellence, innovation, and dedication to customer service. Employees are encouraged to uphold the brand's legacy while contributing to a collaborative and dynamic work environment. The company values diversity and inclusivity, ensuring a supportive atmosphere for all team members.