Tiffany & Co. Operations Professional

New York • USA

Thursday, January 23, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and exceptional craftsmanship. As part of the esteemed LVMH conglomerate, Tiffany & Co. offers unparalleled opportunities for career growth and development within a global network of luxury brands. The company is committed to fostering a diverse and inclusive workplace, where creativity and innovation are celebrated.

1. Provide exemplary client service, order fulfillment, and inventory management.
2. Ensure merchandise is delivered with the signature Tiffany Touch.
3. Communicate effectively as a brand ambassador.
4. Cultivate an entrepreneurial spirit and deliver excellence in all tasks.
5. Champion operational efficiency and effectiveness.
6. Complete daily tasks including order fulfillment, shipping, receiving, and replenishment.
7. Supervise and reconcile merchandise inventory, reporting discrepancies.
8. Partner with client advisors, management, and clients to address requests promptly.
9. Enhance in-store experience by consistently delivering memorable moments.
10. Demonstrate passion for the Tiffany brand in every client interaction.
11. Implement best practices to optimize hospitality and store amenities.
12. Apply product knowledge to enhance client satisfaction.
13. Support operational efficiency objectives and provide feedback on process improvements.
14. Challenge standards to seek continuous improvement.
15. Deepen client relationships to drive loyalty and spending.
16. Support the store in achieving commercial targets.
17. Collect data during client interactions to cultivate client relationships.
18. Handle internal and external correspondence to generate sales opportunities.

1. Strong analytical skills.
2. Proficiency in Microsoft Word and Excel.
3. Ability to work retail store hours, including nights, weekends, and holidays.
4. Strong interpersonal skills to connect with clients.
5. Organized and detail-oriented.
6. Flexibility to perform various tasks based on business needs.
7. Authorization to work in the United States.

1. Excellent communication skills.
2. Problem-solving abilities.
3. Customer service expertise.
4. Inventory management.
5. Operational efficiency.
6. Brand ambassadorship.
7. Data collection and analysis.

A minimum of 3 years of relevant experience is required.

A college or university degree is desired.

The hiring range for this position is $21.25 - $28.75 per hour, depending on the candidate's skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. prides itself on a culture that values creativity, innovation, and excellence. The company fosters an environment where employees are encouraged to challenge the status quo and contribute to the brand's legacy of luxury and sophistication. Collaboration and inclusivity are at the heart of the workplace, ensuring a supportive and dynamic atmosphere.