Tiffany & Co. Operations Professional

Miami • USA

Thursday, January 16, 2025

Tiffany & Co., a renowned name in luxury jewelry and a part of the LVMH Group, is synonymous with elegance, innovative design, and exceptional craftsmanship. As a leader in the luxury sector, Tiffany & Co. offers a dynamic and enriching environment for professionals who are passionate about delivering unparalleled service and creating memorable experiences for clients.

1. Provide exceptional client service, manage order fulfillment, and oversee inventory management.
2. Ensure merchandise is delivered with the signature Tiffany Touch.
3. Communicate effectively as a brand ambassador.
4. Foster an entrepreneurial spirit and demonstrate creativity and innovation.
5. Champion operational efficiency and effectiveness.
6. Complete daily tasks including order fulfillment, shipping, receiving, replenishment, and jewelry cleaning.
7. Supervise and reconcile merchandise inventory, reporting discrepancies to management.
8. Collaborate with client advisors, management, and clients to address product and service inquiries.
9. Enhance in-store experiences by consistently delivering memorable moments.
10. Demonstrate passion for the Tiffany brand during client interactions.
11. Implement best practices to optimize hospitality and store amenities.
12. Apply product knowledge to increase client satisfaction.
13. Support operational efficiency objectives and provide feedback on process improvements.
14. Strengthen client relationships to drive loyalty and spending.
15. Execute operations functions to support the store in meeting commercial targets.
16. Collect data during client interactions to cultivate client relationships.
17. Manage internal and external communications to generate sales opportunities.

1. Authorization to work in the United States.
2. Minimum 3 years of relevant experience.

1. Strong analytical skills.
2. Proficiency in Microsoft Word and Excel.
3. Ability to work retail hours, including nights, weekends, and holidays.
4. Excellent communication skills and ability to connect with clients.
5. Organized and detail-oriented.
6. Flexibility to adapt to varying tasks based on business needs.

Minimum 3 years of relevant experience in a similar role within the luxury retail sector.

A college/university degree is desired.

The hiring range for this position is $21.95-$28.75 per hour, with eligibility for sales commission. Pay is dependent on skills and experience.

Competitive compensation package including sales commission eligibility.

Tiffany & Co. fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to embrace creativity and entrepreneurial spirit while delivering the highest standards of service and craftsmanship. The company values diversity and inclusivity, creating a supportive environment where individuals can thrive and contribute to the brand's legacy.