Tiffany & Co. Operations Professional

Greenwich • USA

Monday, December 30, 2024

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and unparalleled craftsmanship. As part of the LVMH Group, Tiffany & Co. benefits from the global reach and resources of one of the world's leading luxury conglomerates, offering employees a dynamic and prestigious work environment.

1. Provide exceptional client service, manage order fulfillment, and oversee inventory management.
2. Ensure all merchandise is delivered with the signature Tiffany Touch.
3. Serve as an effective communicator and brand ambassador.
4. Foster an entrepreneurial spirit, creativity, and innovation, while delivering excellence in all tasks.
5. Champion operational efficiency and effectiveness.
6. Complete daily operational tasks including order fulfillment, shipping, receiving, and inventory management.
7. Supervise and reconcile merchandise inventory, reporting discrepancies to management or corporate partners.
8. Collaborate effectively with client advisors, management, and clients to address requests for product and service information.
9. Enhance in-store experiences by consistently delivering memorable moments.
10. Demonstrate passion as a Tiffany brand ambassador during every client interaction.
11. Implement best practices to optimize hospitality and store amenities.
12. Support company operations efficiency objectives and provide feedback on process improvements.
13. Deepen client relationships to drive loyalty and lifetime value.
14. Support store operations to achieve or exceed sales targets.
15. Collect and utilize client data to cultivate new and existing relationships.
16. Manage internal and external communications to generate sales opportunities.

1. Strong analytical skills.
2. Proficiency in Microsoft Word and Excel.
3. Ability to work retail store hours, including nights, weekends, and holidays.
4. Strong client engagement skills.
5. Organized and detail-oriented.
6. Flexibility to perform various tasks as needed.
7. Authorization to work in the United States.

1. Analytical thinking
2. Communication
3. Customer service
4. Inventory management
5. Problem-solving
6. Flexibility
7. Attention to detail

Minimum of 3 years of relevant experience in a similar role.

A college/university degree is preferred.

The salary range for this position is $21.25/hr - $28.75/hr, with eligibility for sales commission.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence, where employees are encouraged to cultivate an entrepreneurial spirit. The company values its people, believing they make the difference, and promotes a supportive and collaborative work environment.