Tiffany & Co. Operations Professional

Charlotte • USA

Friday, February 14, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH group, Tiffany & Co. offers unparalleled opportunities within a global network of luxury brands. The company is committed to fostering a culture of creativity, innovation, and excellence, making it an ideal workplace for those passionate about the luxury fashion industry.

1. Provide outstanding client service, order fulfillment, and inventory management.
2. Ensure merchandise is delivered with the Tiffany Touch.
3. Act as an excellent communicator and brand ambassador.
4. Champion operational efficiency and effectiveness.
5. Complete daily tasks such as order fulfillment, shipping, receiving, and replenishment.
6. Supervise and reconcile merchandise inventory, reporting discrepancies.
7. Partner and communicate effectively with client advisors, management, and clients.
8. Elevate in-store experience by consistently delivering memorable moments.
9. Demonstrate passion as a Tiffany brand ambassador.
10. Implement standard methodologies to optimize hospitality and store amenities.
11. Apply deep knowledge of product, service, and care instructions.
12. Support company operations efficiency objectives.
13. Challenge standards to seek continuous improvement.
14. Deepen client relationships to drive lifetime dedication and spend.
15. Support the store in achieving commercial targets.
16. Collect data during client interactions to cultivate new and existing clients.
17. Handle internal and external phone and e-mail correspondence to generate sales opportunities.

1. Strong analytical skills.
2. Proficient in Microsoft Word and Excel.
3. Ability to work retail store hours, including nights, weekends, and holidays.
4. Ability to connect with clients.
5. Organized and detail-oriented.
6. Flexibility to perform different tasks based on business needs.
7. Authorization to work in the United States.

1. Strong communication and problem-solving skills.
2. Strategic thinking and hands-on execution.
3. Ability to work collaboratively with central and local teams.
4. Creativity and innovation.
5. Entrepreneurial spirit.

Minimum 3 years of relevant experience in operations or a similar role in the luxury retail sector.

A college/university degree is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. prides itself on a culture that values creativity, innovation, and excellence. Employees are encouraged to cultivate an entrepreneurial spirit and to contribute to a collaborative and supportive work environment. The brand's core belief, 'People Make the Difference,' is at the heart of its operations, fostering a workplace where every team member is valued and empowered to make an impact.