Tiffany & Co.

Operations Professional

Tiffany & Co. is renowned for its luxury jewelry and exceptional customer service, creating memorable experiences for clients worldwide. The company is dedicated to honoring special moments in customers' lives with personalized experiences and a commitment to the Tiffany legacy.

1. Perform all back-of-house operations in a Tiffany store.
2. Provide excellent client service and support store leadership on key initiatives.
3. Act as a manager on duty when a manager is unavailable, coordinating order fulfillment, managing inventory, and overseeing client service activities.
4. Complete daily tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry cleaning.
5. Ensure compliance with internal control procedures and maintain inventory accuracy.
6. Support company operations efficiency objectives and provide feedback on process changes.
7. Deepen client relationships to drive loyalty and spend.
8. Collect customer data to cultivate new and existing customers.
9. Elevate in-store experience by delivering memorable moments and acting on client feedback.

1. 2-3 years of prior retail experience in retail operations.
2. Comprehensive knowledge of merchandising, client service, administration, and shipping.
3. Authorization to work in the United States.

1. Strong analytical skills.
2. Proficient in Microsoft Word and Excel.
3. Organized and detail-oriented.
4. Flexibility to perform different tasks based on business needs.

Minimum 3 years of retail experience in retail operations.

A college/university degree is desired. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.

The pay range for this role is $21.25-$28.75 per hour.

The role is based in Bellevue, United States, where Tiffany & Co. fosters a culture of excellence and dedication to providing exceptional customer experiences.