Tiffany & Co. Operations Professional

Austin • USA

Monday, December 16, 2024

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the LVMH Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers a dynamic and enriching work environment where employees are encouraged to excel and contribute to the brand's legacy of elegance and innovation.

1. Provide exceptional client service, manage order fulfillment, and oversee inventory management.
2. Ensure merchandise delivery aligns with Tiffany's standards of excellence.
3. Communicate effectively as a brand ambassador.
4. Foster an entrepreneurial spirit and deliver excellence in all tasks.
5. Champion operational efficiency and effectiveness.
6. Complete daily tasks including order fulfillment, shipping, receiving, and inventory management.
7. Supervise and reconcile merchandise inventory, reporting discrepancies to management.
8. Collaborate with client advisors, management, and clients to address product and service inquiries.
9. Enhance in-store experiences by consistently delivering memorable client interactions.
10. Demonstrate passion for the Tiffany brand and apply deep product knowledge to enhance client satisfaction.
11. Support company operational efficiency objectives and provide feedback on process improvements.
12. Cultivate client relationships to drive loyalty and sales.
13. Execute operations functions to support the store in achieving commercial targets.
14. Manage internal and external communications to generate sales opportunities.

1. Strong analytical skills
2. Proficiency in Microsoft Word and Excel
3. Ability to work retail hours, including nights, weekends, and holidays
4. Excellent client engagement skills
5. Organized and detail-oriented
6. Flexibility to perform varied tasks based on business needs
7. Authorization to work in the United States

1. Analytical thinking
2. Proficiency in Microsoft Office
3. Customer service excellence
4. Organizational skills
5. Flexibility and adaptability
6. Effective communication

Minimum 3 years of relevant experience in a similar role.

A college or university degree is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence. Employees are encouraged to bring their unique perspectives and skills to contribute to the brand's legacy. The work environment is collaborative and supportive, promoting professional growth and development.