Tiffany & Co. Operations Coordinator

Vienna Austria

Monday, February 3, 2025

Tiffany & Co., a name synonymous with beauty, romance, and the iconic Blue Box, stands as a symbol of excellence in the luxury industry. With a legacy spanning over 180 years, Tiffany has been at the forefront of exquisite design and romantic ideals. As part of the prestigious LVMH group, Tiffany & Co. offers its employees the opportunity to be part of a rich heritage of celebrated artistry and historic milestones. The brand is committed to fostering a workplace that values passion, kindness, and professional dedication, ensuring that each employee contributes to the renowned Tiffany Experience.

1. Oversee the receipt and transfer of merchandise to ensure inventory accuracy and availability.
2. Monitor daily high-value counts and maintain returns reports.
3. Lead and coordinate cycle counts and physical inventory preparations.
4. Manage price changes, merges, re-classes, and ticket changes.
5. Process merchandise requests and follow up on special and back orders.
6. Provide superior post-sales client service, including repair and engraving order management.
7. Perform minor onsite repairs and cleanings within the store's client service area.
8. Assist in the visual presentation of merchandise through scheduled cleaning and inspection.
9. Support the sales floor as needed, ensuring the delivery of the Tiffany Experience.
10. Partner with the sales team to process merchandise orders and assist in store event coordination.
11. Manage store supplies, including sundries, packaging, and hospitality.
12. Track invoice approvals and verify daily inventory reports.
13. Liaise with facilities and IT, manage record retention, and follow up on audit issues.
14. Perform daily cashier functions and act as Security and Health & Safety liaison.

1. 2-3 years of experience in retail operations with knowledge of merchandising, client service, and administration.
2. Analytical skills preferred.
3. Proficiency in Microsoft Word and Excel, with IT knowledge.
4. Ability to work retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Strong interpersonal skills to work effectively with clients, peers, and management.
7. Adherence to Tiffany & Co. standards.
8. Project management skills with the ability to meet deadlines.
9. Flexibility to adapt to day-to-day business needs.
10. Knowledge of local import/export regulations.
11. Fluency in German and English.

1. Inventory management
2. Client service excellence
3. Administrative proficiency
4. Analytical thinking
5. IT and software proficiency
6. Organizational skills
7. Interpersonal communication
8. Project management
9. Flexibility and adaptability
10. Regulatory knowledge

A minimum of 3 years in retail operations, with a comprehensive understanding of merchandising, client service, administration, and shipping.

Employees enjoy training and development opportunities within the LVMH group, attractive employee discounts, a retirement plan, life insurance, and a comprehensive onboarding program.

Tiffany & Co. cultivates a workplace culture that is both passionate and committed to excellence. Employees are encouraged to uphold high standards and continuously educate themselves about new collections and the evolving luxury market. The brand's respect and love for its heritage create a unique and inspiring work environment.