Tiffany & Co. Operations Coordinator

Tiffany & Co. is an iconic luxury jewellery and lifestyle brand renowned for its craftsmanship, distinctive design language and emphasis on exceptional client experiences. Since its acquisition by LVMH, the maison benefits from the resources and global luxury retail expertise of the LVMH group while preserving its own heritage and dedication to elevated service and presentation.

1. Deliver exemplary, luxury-standard operational support to ensure a seamless client experience across hospitality, personalization and gifting services.
2. Maintain immaculate store presentation and execute efficient in-store organisation to support sales and service teams.
3. Manage stock operations including transfers, cycle counts and inventory procedures to meet store KPIs and corporate controls.
4. Support omnichannel and point-of-sale payment processes, cash handling and security procedures in compliance with Tiffany & Co. and LVMH standards.
5. Perform store opening and closing procedures; act as a key holder when required.
6. Collaborate with Client Advisors to handle ad-hoc client requests and contribute to memorable client journeys.
7. Monitor operational performance and propose improvements; support rollout and adoption of new operational tools and systems.
8. Foster an inclusive, supportive team environment and model professionalism, adaptability and resilience.

1. Minimum 3 years' experience in retail operations, preferably within luxury goods, jewellery or premium retail environments.
2. Demonstrable experience with inventory management, stock transfers, cycle counts and physical inventories.
3. Proven cash-handling experience and familiarity with omnichannel sales processes and security protocols.
4. Experience as a key holder or in store opening/closing responsibilities.
5. Excellent interpersonal skills with the ability to support client-facing teams and cultivate lasting client relationships.

1. Inventory management
2. Stock transfers
3. Cycle counts
4. Omnichannel payment processes
5. Cash handling and security
6. Store presentation and visual standards
7. Client-facing hospitality and personalization
8. Operational KPI monitoring
9. Change management and systems rollout
10. Strong communication and problem-solving

Minimum three years of progressive experience in retail operations or store management within a luxury or premium retail environment; experience working alongside client advisors and supporting omnichannel retail operations is preferred.

Secondary education completed; vocational or tertiary qualification in retail management, business or a related discipline preferred but not required.

Tiffany & Co. blends a legacy of craftsmanship and iconic design with a contemporary, client-centric retail culture. Working within the LVMH family, employees operate in an environment that values operational excellence, discretion, and a collaborative spirit committed to delivering joy and elegance to clients.