Tiffany & Co. Operations Coordinator

Dallas • USA

Tuesday, April 29, 2025

Tiffany & Co., a prestigious name in the luxury jewelry and watch sector, is renowned for its commitment to excellence and its dedication to creating unforgettable experiences for its clientele. As part of the LVMH conglomerate, Tiffany & Co. benefits from the global reach and resources of one of the world's leading luxury goods companies, while maintaining its unique heritage and identity.

1. Lead and perform all back-of-house operations in a Tiffany store.
2. Provide exemplary client service and collaborate with store leadership on key initiatives to support team and sales goals.
3. Act as a key holder and manager on duty in the absence of a manager, including coordinating order fulfillment, managing inventory, and overseeing client service activities.
4. Ensure operational excellence by supporting sales and service through exceptional operational support.
5. Complete daily tasks such as order fulfillment, shipping, receiving, replenishment, and merchandise cleaning, adhering to company policies and procedures.
6. Maintain inventory accuracy and ensure compliance with internal control procedures.
7. Support operational efficiency objectives by improving productivity and providing feedback on process changes.
8. Mentor team members and coordinate work as manager on duty.
9. Foster client relationships to drive loyalty and spend, supporting the store in achieving sales targets.
10. Collect customer data to cultivate new and existing customer relationships.
11. Enhance in-store experience by delivering memorable moments and acting as a Tiffany brand ambassador.
12. Resolve client and employee concerns using knowledge of policy and procedure.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Flexibility to perform various tasks based on business needs.
7. Authorization to work in the United States.

1. Strategic thinking with hands-on execution capability.
2. Excellent communication and interpersonal skills.
3. Strong leadership and mentoring abilities.
4. Ability to manage multiple tasks efficiently.
5. Customer service excellence.

A minimum of 3 years of experience in retail operations is required.

A college or university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, designed to support the well-being and professional growth of its employees.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence, where employees are encouraged to cultivate an entrepreneurial spirit. The company values its people as its greatest asset and is committed to providing a supportive and inclusive environment.