Tiffany & Co. Operations Coordinator

Austin USA

Thursday, February 6, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH group, Tiffany & Co. offers a dynamic work environment where innovation meets tradition, fostering a culture of excellence and creativity. Employees are encouraged to honor the brand's legacy while contributing to its future, ensuring that every customer interaction is as memorable as the pieces they purchase.

1. Lead and manage all back-of-house operations within the Tiffany store.
2. Deliver exemplary client service and collaborate with store leadership to support team initiatives and drive sales goals.
3. Act as a key holder and manager on duty, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure operational excellence by supporting sales and service through efficient operational support.
5. Complete daily tasks including order fulfillment, shipping, receiving, replenishment, and merchandise maintenance.
6. Maintain inventory accuracy and ensure compliance with internal control procedures.
7. Enhance company operations efficiency by improving productivity and providing feedback on process changes.
8. Mentor team members and coordinate work when acting as manager on duty.
9. Cultivate client relationships to drive loyalty and increase spending.
10. Support the store in achieving or exceeding sales targets through operations and sales support functions.
11. Collect and utilize customer data to cultivate new and existing customer relationships.
12. Elevate the in-store experience by delivering memorable client interactions and acting on feedback.

1. 2-3 years of retail experience in operations, with knowledge of merchandising, client service, and administration.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Flexibility to adapt to various tasks based on business needs.
7. Authorization to work in the United States.

1. Strategic thinking with hands-on execution ability.
2. Excellent communication and interpersonal skills.
3. Strong leadership and team coordination capabilities.
4. Proficiency in inventory management and operational procedures.
5. Customer service excellence and relationship-building skills.

A minimum of 3 years in retail operations, preferably within the luxury sector.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is advantageous.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence. Employees are encouraged to embody the brand's core values, including a commitment to delivering exceptional client experiences and cultivating an entrepreneurial spirit. The workplace is collaborative, supportive, and dedicated to personal and professional growth.