Tiffany & Co. Operations Coordinator
Tiffany & Co., a distinguished name in luxury jewelry, is part of the LVMH Group, a global leader in high-quality products. Renowned for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers an unparalleled work environment where creativity and excellence are at the forefront. As an employer, Tiffany & Co. is committed to fostering a culture of innovation and collaboration, providing employees with opportunities for professional growth and development within the luxury sector.
- Oversee the receipt and transfer of merchandise to ensure inventory accuracy and availability.
- Monitor and maintain the Daily High Value count and returns report.
- Lead and coordinate cycle counts and physical inventory preparations, including annual physical inventory oversight.
- Manage price changes, merges, re-classes, and ticket changes.
- Process merchandise requests and follow up on special and back orders.
- Provide superior client service for all post-sales activities, including repairs and engraving orders.
- Perform minor onsite repairs and cleanings within the store's client service area.
- Assist with the visual presentation of merchandise through scheduled cleaning and inspections.
- Support sales floor activities and provide outstanding customer service.
- Coordinate store events and process marketing-specific merchandise requests.
- Manage store supplies, including sundries, packaging, and hospitality.
- Track invoice approvals and verify daily inventory reports.
- Liaise with facilities and IT, manage audit issues, and oversee record retention.
- Perform daily cashier functions and act as Security and Health & Safety liaison.
- Assist in maintaining and implementing operational support systems.
- 2-3 years of retail operations experience with knowledge of merchandising, client service, administration, and shipping.
- Proficiency in Microsoft Word and Excel, with IT knowledge.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized, detail-oriented, and capable of managing projects and meeting deadlines.
- Strong interpersonal skills to work effectively with clients, peers, and management.
- Understanding of Tiffany & Co. standards and local import/export regulations.
- Analytical skills
- Organizational skills
- Customer service excellence
- Project management
- Flexibility and adaptability
- Communication skills
Minimum of 3 years in retail operations, preferably within the luxury jewelry sector.
Undergraduate degree preferred.
Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Tiffany & Co. prides itself on a culture that values creativity, collaboration, and excellence. The company fosters an inclusive environment where employees are encouraged to innovate and contribute to the brand's legacy of luxury and craftsmanship. With a commitment to sustainability and ethical practices, Tiffany & Co. is a leader in the luxury industry.


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