Tiffany & Co.

Operations Assistant Manager

Tiffany & Co. is a renowned luxury jewelry and specialty retailer, known for its exquisite craftsmanship and iconic designs. The company is committed to maintaining a high level of employee engagement and fostering a culture of respect and accountability.

1. Oversee daily activities of team members and manage their performance.
2. Develop and maintain high levels of employee engagement and morale.
3. Ensure all tasks within areas of responsibility meet or exceed KPIs.
4. Execute distribution operations within established guidelines and procedures.
5. Monitor departmental inventory and order flow to ensure turn times are met.
6. Anticipate and track operational and tactical risks, providing strategic solutions.
7. Support staff results by communicating job expectations and planning.
8. Lead, direct, and manage team performance using reporting tools and observations.
9. Utilize Six Sigma methodology for root cause analysis and problem resolution.
10. Maintain departmental documentation and ensure SOPs are updated.
11. Participate in providing a safe and healthy work environment.

1. College degree is required.
2. A minimum of 2-5 years in a supervisory or leadership position.
3. Ability to work non-traditional hours including night and weekend shifts.

1. Leadership experience
2. Strong interpersonal skills
3. Strong communication skills

Minimum 3 years in a supervisory or leadership position.

College degree is required.

Shift details: Monday-Friday 12:00pm-8:30pm.

The company promotes cultural values and a culture of accountability, with a focus on safety and adherence to internal policies and procedures.