Tiffany & Co. Manager of Global Clienteling

New York • USA

Tuesday, April 8, 2025

Tiffany & Co., a distinguished name in the luxury jewelry industry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. benefits from the support and resources of one of the world's leading luxury goods conglomerates. The brand is committed to fostering an inclusive and innovative workplace where creativity and excellence thrive.

1. Develop and execute global client strategies to enhance client recruitment, retention, and engagement.
2. Lead cross-functional teams to deliver client-centric innovations and support sales growth objectives.
3. Manage and plan the Client Development budget, measuring ROI of initiatives.
4. Collaborate with regions and markets to implement feedback and support local priorities.
5. Enhance clienteling tools and techniques in partnership with digital product and analytics teams.
6. Drive retail 1:1 client targeting strategy, ensuring effective communication with clients.
7. Ensure compliance with data privacy regulations in all client development practices.
8. Foster a globally consistent client experience while empowering localization.

1. Bachelor’s Degree with a minimum of 5 years of related work experience.
2. Proven ability to lead and influence global, cross-functional teams.
3. Experience in managing cross-functional teams including Creative, IT, and Retail Sales.
4. Strong project management skills with the ability to multi-task and prioritize.
5. Exceptional written and oral communication skills.

1. Leadership and influencing skills in global teams.
2. Data analysis and strategic insight extraction.
3. Project management and organizational skills.
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
5. Ability to work independently and collaboratively.

Minimum of 5 years of related work experience in client development or a similar field.

Bachelor’s Degree required.

The hiring range for this position is $122,485 - $160,000, with eligibility for bonuses.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence and innovation, where employees are encouraged to bring their unique perspectives and creativity to the forefront. The company values diversity and inclusion, striving to create an environment where all employees can thrive and contribute to the brand's legacy of luxury and elegance.