Tiffany & Co. High Jewelry Manager

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and timeless designs. As part of the LVMH Group, Tiffany & Co. benefits from the global reach and resources of a leading luxury conglomerate, offering unparalleled opportunities for career growth and development within the luxury industry.

1. Collaborate with Client Relations and Retail leadership to implement High Jewelry sales initiatives targeting HNW and UHNW clients in Mexico.
2. Plan and execute local High Jewelry activations, private appointments, and events tailored to the Mexican market.
3. Work with Regional Client Relations teams to understand local client behaviors and market-specific opportunities.
4. Coordinate with Merchandising and Regional High Jewelry teams to align product assortment with client preferences in Mexico.
5. Analyze High Jewelry business performance locally and provide insights to regional leadership.
6. Support the development of a local community of High Jewelry Experts with strong knowledge of gemstones and craftsmanship.
7. Assist in executing training programs for High Jewelry experts to enhance sales capabilities.
8. Identify potential candidates for the High Jewelry expert community and propose continuous learning opportunities.
9. Act as a local ambassador for High Jewelry, ensuring brand consistency while adapting to local cultural expectations.
10. Support teams in delivering personalized client experiences that reinforce trust and exclusivity.

1. 5–8 years of experience in luxury retail, jewelry, or high-end client relations.
2. Gemology qualification, preferably GG level.
3. Proficiency in Spanish and English, with strong written, verbal, and presentation skills.
4. Proven ability to manage budgets and support market-level initiatives.
5. Experience working with HNW/UHNW clients in the Mexican market.
6. Previous client-facing or client relations experience.
7. Strong cultural awareness and understanding of the Mexican luxury consumer.

1. Strategic thinking and operational excellence.
2. Relationship-building and client engagement.
3. Market analysis and business performance tracking.
4. Event planning and execution.
5. Training and development of expert communities.

Minimum 5 years of relevant experience in luxury retail, jewelry, or high-end client relations, with a focus on HNW/UHNW clients.

Gemology qualification (GG level preferred).

Comprehensive benefits package including health insurance, retirement plans, and exclusive employee discounts.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence, where employees are encouraged to cultivate an entrepreneurial spirit. The company values diversity and inclusivity, creating a supportive environment for professional growth and development.