Tiffany & Co. High Jewelry Manager

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Tiffany & Co. benefits from the extensive resources and global reach of one of the world's leading luxury conglomerates. The brand is committed to excellence, innovation, and the highest standards of quality, offering a dynamic and inspiring workplace for those passionate about luxury and craftsmanship.

1. Develop and execute strategic plans to achieve and exceed high jewelry sales targets across the Middle East and Africa region.
2. Focus on high-value sales, particularly achieving 50% of sales at Dubai Mall for pieces over 10 carats.
3. Collaborate with retail teams to optimize high jewelry assortment planning and stock development.
4. Enhance store environments to create exceptional high jewelry experiences for clients.
5. Cultivate and nurture relationships with Very Important Clients (VICs) through bespoke experiences.
6. Understand the lifestyle and preferences of high jewelry clients to provide personalized service.
7. Recruit, build, and lead a dedicated high jewelry team, fostering a culture of excellence.
8. Implement training and coaching programs focusing on product knowledge and sales techniques.
9. Drive the High Jewelry Academy training program for unparalleled expertise.
10. Maintain in-depth knowledge of the high jewelry market, including trends and competitor activities.
11. Provide insights and feedback to regional and global teams on product development.
12. Undertake regular business travel across the MEA region to support retail teams and engage with clients.

1. Proven experience in high jewelry sales and management within a luxury retail environment.
2. Demonstrated ability to develop and grow a high jewelry business.
3. Exceptional client relationship management skills with a strong network of high-net-worth individuals.
4. Strong leadership capabilities with experience in team building, training, and coaching.
5. Deep passion for high jewelry and an intricate understanding of gemstones, craftsmanship, and design.
6. Knowledgeable in luxury watches.
7. Strategic thinker with excellent analytical and problem-solving skills.
8. Impeccable communication, presentation, and interpersonal skills.
9. Fluency in English; Arabic and other regional languages are a significant advantage.
10. Ability to travel extensively across the MEA region.

1. High jewelry sales and management
2. Client relationship management
3. Team leadership and development
4. Strategic planning and execution
5. Market insight and product expertise
6. Communication and interpersonal skills
7. Multilingual proficiency

Minimum 5 years of experience in high jewelry sales and management within a luxury retail environment.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. fosters a culture of innovation, excellence, and inclusivity, where employees are encouraged to pursue their passions and develop their skills. The brand values creativity and collaboration, offering a supportive environment that champions diversity and professional growth.