Tiffany & Co. Director of Retail Performance

Tiffany & Co. is a renowned luxury brand known for its exquisite designs, romantic ideals, and iconic Blue Box. With a legacy of 175 years, the company is committed to excellence in craftsmanship, timeless design, and corporate sustainability. Tiffany & Co. fosters a workplace environment where employees are passionate, kind, and professionally committed, continually educating themselves about new merchandise collections and the evolving luxury market.

1. Collaborate with the Market Vice President to build and review store performance goals.
2. Partner with Retail leaders to drive performance across sales, retail KPIs, and non-selling activities.
3. Work with Finance and HR on FTE planning, productivity, and optimization.
4. Design store-specific strategies to reach brand priorities and elevate the client experience.
5. Lead and plan in-store activities to deliver client service results.
6. Drive regional filtration efforts for streamlined communications and processes.
7. Lead regional projects and execute business initiatives, including store incentives.
8. Manage efficient product flow, including store openings and logistics.
9. Coordinate with Store Planning and Maintenance on new openings and renovations.
10. Drive new tools and coordinate store issues follow-up with IT.
11. Rethink business practices and provide feedback on policies and procedures.

1. Demonstrates agility and adaptability to a changing market.
2. Leads with a proactive approach to capturing opportunities and problem-solving.
3. Fosters a collaborative approach.
4. Exhibits a strong sense of self-awareness.
5. Identifies growth opportunities in each store.
6. Offers support and knows when to seek assistance.
7. Encourages dialogue and welcomes diverse points of view.
8. Creates conditions for team cooperation.
9. Motivates and inspires diverse teams.
10. Empowers team and holds self and others accountable.
11. Embraces challenges and instills confidence.
12. Seeks to understand alternative perspectives.
13. Learns from successes and setbacks.
14. Supports diversity and embraces differences.
15. Implements client and people-centric solutions.
16. Proactively seeks feedback and recommendations.
17. Effectively communicates the 'why'.
18. Inspires others to be agents of change.
19. Adapts quickly and remains solution-focused.
20. Confident in taking initiative.

Minimum 5 years

The company culture at Tiffany & Co. is one of high standards, respect, and love for the brand, creating a unique workplace environment. The location in Beverly Hills reflects the brand's commitment to luxury and excellence.