Tiffany & Co. Client Experience Coordinator

Costa Mesa • USA

Thursday, February 19, 2026

Tiffany & Co., a renowned name in luxury jewelry, is part of the esteemed LVMH Group, a global leader in luxury goods. As an employer, Tiffany & Co. is committed to excellence, offering a dynamic and inclusive work environment that fosters creativity and innovation. The brand is synonymous with elegance and sophistication, providing employees with the opportunity to contribute to its rich heritage and global prestige.

1. Provide the highest level of client service and ensure the Tiffany Touch is delivered to all clients.
2. Offer luxury services directly to clients, including Very Important Clients (VIC), by partnering with functional teams to deliver bespoke experiences.
3. Share Tiffany & Co.'s history, product information, and service offerings with clients.
4. Provide local area information and arrange special activities, entertainment, events, dining, and transportation for clients.
5. Research and establish partnerships with local businesses to enhance client experiences.
6. Build and maintain relationships with top hospitality organizations, hotels, and restaurants in the area.
7. Develop and manage high net worth client experiences at South Coast Plaza.
8. Manage client appointments through the booking platform Booxi and email.
9. Engage in client discovery to customize and personalize all touchpoints.
10. Participate in networking activities to ensure vendor standards align with the brand.
11. Act as a liaison between client advisors and other departments to fulfill client needs.
12. Collaborate with the Store/Commercial Director to set standards for hosting.
13. Support store operations as needed and lead internal tours of South Coast Plaza.
14. Train new employees on in-store client experiences and Tiffany Salon protocols.
15. Support hospitality and selling events for VIC clientele.

1. Exceptional communication skills, both verbal and written.
2. Proven networking experience in the Orange County area.
3. Experience in event and catering management.
4. Expertise in coordinating travel and car arrangements.
5. Ability to create detailed itineraries and memorable bespoke experiences.
6. Meticulous attention to detail and strong organizational skills.
7. Entrepreneurial spirit with flexibility and independence.
8. Commitment to team collaboration and a strong sense of urgency.
9. Experience in luxury hospitality industries such as restaurants, hotels, or retail.
10. Multilingual capabilities preferred.
11. Strong relationships with luxury hotels and restaurants globally.
12. Experience working with VIC clients.
13. Proficiency in administrative tasks, including Excel, PowerPoint, and Word.

1. Exceptional communication
2. Networking
3. Event management
4. Travel coordination
5. Detail-oriented
6. Organizational skills
7. Entrepreneurial mindset
8. Team collaboration
9. Luxury hospitality experience
10. Multilingual skills
11. Administrative proficiency

Minimum of 3 years of experience in luxury hospitality or related industries.

The hiring range for this position is $30.43 - $41.17 per hour, dependent on skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters an inclusive and innovative workplace culture that values creativity, collaboration, and a commitment to excellence. Employees are encouraged to contribute to the brand's legacy of luxury and sophistication while enjoying a supportive and dynamic work environment.