Tiffany & Co. Client Development Manager

Tiffany & Co., a distinguished name in the luxury industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Tiffany & Co. offers unparalleled opportunities for growth and development within the luxury sector, providing a dynamic environment for those passionate about high-end retail and client engagement.

1. Champion and implement the Client Development Roadmap within regional store teams.
2. Leverage regional data to enhance client acquisition, retention, and engagement strategies.
3. Collaborate with store leadership to develop and execute client development action plans.
4. Provide ongoing support and coaching to store leadership through regular visits and communications.
5. Conduct follow-up meetings to assess results and ensure adherence to clienteling behaviors.
6. Identify opportunities in clienteling and performance to drive immediate impact.
7. Collaborate with headquarters on new Client Development initiatives and tools.
8. Support teams in the effective use of clienteling tools.
9. Share regional insights and best practices with the North American Retail Excellence team.
10. Analyze data to identify business opportunities and guide store leaders in client development strategies.

1. 5+ years in luxury retail, client development, hospitality, or client experience leadership.
2. Proven track record in cultivating strong client relationships and driving client loyalty.
3. Strong analytical skills and experience in leveraging data for actionable insights.
4. Deep understanding of regional client behaviors and market dynamics.
5. Excellent communication and interpersonal skills.
6. Inspiring and trusted leadership abilities.
7. Flexibility to work varied shifts, including nights and weekends.
8. Preferred: A college/university degree.

1. Client relationship management
2. Data analysis
3. Strategic planning
4. Leadership
5. Communication
6. Interpersonal skills
7. Flexibility

Minimum of 5 years in luxury retail, client development, or related fields.

Preferred: A college/university degree

The hiring range for this position is $111,300 - $150,000, dependent on skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence and innovation, encouraging employees to push boundaries and deliver exceptional client experiences. The company values diversity and inclusivity, creating a supportive and collaborative work environment.