Tiffany & Co. Client Development Manager

Tiffany & Co. is a renowned luxury jewelry brand known for its exquisite craftsmanship and iconic designs. The company is committed to delivering exceptional customer experiences and maintaining its prestigious reputation in the luxury market.

1. Create and lead strategies for Diamond Experts to grow High Jewelry business.
2. Develop and execute client relations strategies for the Client Contact Center.
3. Partner with team leaders to enhance selling skills and inspire expertise in Client Advisors.
4. Support High Jewelry events and in-person appointments.
5. Develop and evolve client contact strategies with a focus on personalized outreach.
6. Champion high-quality data capture and data privacy.
7. Manage clienteling budget and advise on budget planning for top client development events.
8. Innovate to deliver stronger results and manage the virtual studio.
9. Deepen client relationships to achieve sales plans and drive loyalty.
10. Drive client development activities virtually to cultivate new and existing clients.
11. Demonstrate sales leadership through private selling and managing client relationships.
12. Optimize virtual tools to create unique experiences.

1. Minimum of 5 years of retail or luxury retail store management experience.
2. Ability to travel to client appointments and High Jewelry events.
3. Proven track record in sales generation and managing sales results.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proven ability to develop new opportunities and maintain client relationships.
6. Impeccable self-presentation for in-person client hosting.
7. Ability to translate luxury experience into strategic plans.
8. Ability to analyze market trends and develop strategic plans.

1. Strategic thinking
2. Sales leadership
3. Client relationship management
4. Data analysis
5. Event management
6. Networking

Minimum 5 years of retail or luxury retail store management experience.

A college/university degree is preferred. Graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.

Not specified.

The company fosters an inclusive and supportive environment, encouraging teamwork and collaboration. The role is based in Parsippany, United States, and involves working with local teams in a transparent and united manner.