Tiffany & Co. Client Advisor

St. Louis USA

Monday, February 3, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to exquisite craftsmanship and timeless design. As part of the LVMH Group, Tiffany & Co. upholds a legacy of excellence and innovation, offering a dynamic work environment that values creativity, inclusivity, and sustainability. Employees are encouraged to embody the brand's ethos of optimism and love, contributing to a culture that celebrates exceptional service and dedication.

1. Embody the Tiffany brand in every client interaction, ensuring an extraordinary experience through personal flair and the Tiffany touch.
2. Serve as a brand ambassador, communicating passion for Tiffany and fostering an entrepreneurial spirit.
3. Develop and nurture client relationships, aiming to exceed commercial targets and build a personal client base.
4. Cultivate a clienteling culture, encouraging client development and outreach business growth.
5. Deepen client relationships to drive loyalty and increase spending.
6. Consistently meet or surpass monthly, quarterly, and annual sales targets.
7. Capture and manage client data to cultivate new and existing relationships.
8. Deliver a significant portion of sales through repeat business.
9. Identify innovative methods to enhance client experiences and grow business.
10. Drive business through key product pillars and convert clients through curiosity and discovery.
11. Elevate in-store experiences by delivering memorable moments to every client.
12. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
13. Leverage client feedback to enhance in-store experiences.
14. Optimize hospitality and store amenities to create unique experiences.
15. Connect with clients' wardrobes to provide styling advice.

1. Minimum 3 years of experience in retail, luxury retail, or relevant client-related fields such as hospitality.
2. Proven track record in achieving commercial results.
3. Ability to connect with clients and work with a diverse client base.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong clienteling and relationship-building abilities.
3. Entrepreneurial mindset with a passion for luxury brands.
4. Proficiency in multiple languages is desirable.

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.

A college or university degree is desirable.

Tiffany & Co. offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

The culture at Tiffany & Co. is one of inclusivity, creativity, and excellence. Employees are encouraged to live the brand's ethics, fostering an environment where optimism and love are at the forefront. The company is committed to sustainability and corporate responsibility, creating a workplace that values both individual and collective achievements.