Tiffany & Co. Client Advisor

Natick • USA

Thursday, October 16, 2025

Tiffany & Co., a distinguished name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury industry. With a legacy spanning over 175 years, Tiffany has been at the forefront of exquisite design and romantic ideals. As part of the LVMH group, Tiffany & Co. benefits from the resources and prestige of a leading luxury conglomerate. Employees at Tiffany & Co. are expected to uphold the brand's high standards, continually educating themselves about new merchandise collections and the evolving luxury market. The company fosters a unique workplace culture driven by a passion for the brand and a commitment to corporate sustainability.

1. Develop and maintain client relationships to drive lifetime loyalty and spend.
2. Consistently achieve or exceed monthly, quarterly, and annual sales targets.
3. Capture and manage client data effectively.
4. Deliver exceptional in-store experiences, ensuring memorable client interactions.
5. Act as a brand ambassador, demonstrating passion and knowledge of Tiffany & Co. products.
6. Implement best practices to optimize hospitality and store amenities.
7. Respond to client feedback and improve service based on TEI performance metrics.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving sales results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and entrepreneurial spirit.
3. Ability to deliver exceptional customer service.
4. Proficiency in multiple languages is preferred.
5. Knowledge of gemology is an advantage.

Minimum of 3 years in a similar role within retail or luxury retail environments.

A college or university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Tiffany & Co. prides itself on a workplace culture that is both passionate and committed to excellence. Employees are encouraged to uphold high standards and are supported in their professional growth. The company values diversity and inclusivity, fostering an environment where all employees can thrive.