Tiffany & Co. Client Advisor

London • UK

Tuesday, January 28, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH conglomerate, Tiffany & Co. benefits from a rich heritage and a commitment to innovation, offering employees a unique opportunity to contribute to a legacy of excellence. The brand is dedicated to fostering a dynamic and inclusive workplace where creativity and entrepreneurial spirit are celebrated.

1. Deliver unparalleled service and uphold standards of luxury etiquette.
2. Exceed sales objectives and key performance indicators through an entrepreneurial mindset.
3. Build client development strategies to drive sales, cross-sales, and client loyalty.
4. Ensure compliance with Tiffany and LVMH procedures and uphold operational excellence.
5. Contribute to an inclusive and supportive team environment.
6. Inspire clients through authentic brand storytelling and convey Tiffany’s legacy.
7. Establish lasting relationships with clients and team members through strategic engagement.
8. Elevate and celebrate clients' special moments with personalized services.
9. Adapt behavior and implement feedback to maintain professionalism and agility.
10. Embrace challenging assignments and celebrate innovation in new working methods.

1. Experience in retail or luxury retail, or relevant client-related experience.
2. Proven track record in achieving sales results and cultivating diverse client relationships.
3. Experienced in sales and clienteling in an omnichannel luxury environment.
4. Proficient in deploying sales strategies and clienteling initiatives.
5. Passion for luxury retail.
6. Collaborative team player with strong interpersonal and communication skills.
7. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
8. Proficiency with Point of Sales systems, client tracking systems, and Microsoft Outlook.
9. Authorization to work in the United Kingdom.

1. Exceptional interpersonal and communication skills.
2. Strong sales acumen and client relationship management.
3. Ability to adapt and implement feedback.
4. Proficiency in multiple languages is preferred.
5. Knowledge of gemology is advantageous.

A minimum of 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.

A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America coursework is advantageous.

Employees enjoy a supportive and inclusive team environment, opportunities for professional growth, and the prestige of working with a globally recognized luxury brand.

Tiffany & Co. fosters a culture of joy, creativity, and excellence, where employees are encouraged to honor the brand's storied past while innovating for the future. The workplace is characterized by a collaborative spirit and a commitment to diversity and inclusion.