Tiffany & Co. Client Advisor
Tiffany & Co., a distinguished name in the realm of luxury, is synonymous with exquisite craftsmanship and timeless elegance. As part of the LVMH conglomerate, Tiffany & Co. upholds a commitment to corporate sustainability and excellence in service. The brand is dedicated to fostering an environment where employees are recognized and rewarded for their contributions to delivering the unparalleled Tiffany Experience.
- Embody the Tiffany brand in every client interaction, utilizing personal flair to enhance each client's experience.
- Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and nurture client relationships to exceed commercial targets, fostering a clienteling culture.
- Encourage entrepreneurial spirit and reinforce client development to expand outreach business.
- Deepen client relationships to drive lifetime loyalty and increased spending.
- Consistently achieve or surpass monthly, quarterly, and annual store commercial targets.
- Capture and cultivate client data to build new and existing client relationships.
- Deliver significant sales through repeat client business and innovative client experiences.
- Drive business through key product pillars and daily client conversion.
- Elevate in-store experiences by consistently delivering memorable moments to clients.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Leverage client feedback to enhance in-store experiences and execute best practices.
- Optimize hospitality and store amenities to create unique client experiences.
- Connect with clients' wardrobes to provide personalized styling.
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving commercial results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to connect with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
- Excellent communication and interpersonal skills.
- Strong client relationship-building abilities.
- Entrepreneurial spirit and proactive approach.
- Proficiency in multiple languages (desired).
Minimum of 3 years in retail, luxury retail, or a client-related field such as hospitality.
A college/university degree is desired.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Tiffany & Co. fosters a culture of optimism, love, inclusivity, and creativity. The brand is committed to creating an environment where employees are encouraged to express their individuality while upholding the esteemed Tiffany standards. The workplace is dynamic, with a focus on innovation and excellence, ensuring that every team member feels valued and inspired.