Tiffany & Co. Client Advisor

Tiffany & Co. is an iconic American jewellery maison renowned for its refined design language and emblematic Blue Box. Now part of the LVMH group, the brand combines heritage craftsmanship with contemporary luxury retailing and places high value on service excellence, creativity and rigorous standards of presentation.

1. Deliver the ‘‘Tiffany Touch’’ at every client interaction by creating memorable in‑store experiences and personalised sales ceremonies.
2. Develop, nurture and expand a loyal client portfolio through proactive clienteling, follow‑up and data enrichment.
3. Consistently achieve and exceed monthly, quarterly and annual sales targets through consultative selling and product expertise.
4. Capture and maintain accurate customer data in POS and client management systems to support repeat business and targeted outreach.
5. Promote strategic product pillars and drive sales initiatives to maximise store performance.
6. Apply best practices in hospitality and in‑store service; use customer feedback (TEI/Voice of Client) to refine service delivery.

1. Minimum 3 years of proven sales experience, ideally within luxury retail or client‑facing hospitality roles.
2. Proven track record of meeting or exceeding commercial targets.
3. Fluency in French and English required; additional languages are an advantage.
4. Proficiency with POS systems, customer management tools and Microsoft Outlook/email.
5. Flexibility to work variable hours including evenings, weekends and public holidays.

1. Clienteling and relationship development
2. Luxury sales and consultative selling
3. Target-driven, entrepreneurial mindset
4. Strong interpersonal and communication skills
5. POS systems
6. Customer management tools
7. Microsoft Outlook
8. Data collection and CRM data enrichment
9. Hospitality and service excellence

Minimum 3 years of client-facing sales experience, preferably in luxury retail or high-end hospitality, with a demonstrable record of achieving sales targets and cultivating repeat clientele.

Tertiary education preferred. Graduate Gemologist certification (GIA) or relevant gemology training is an advantage.

Tiffany & Co. fosters a culture grounded in craftsmanship, elevated service and strong brand stewardship. Employees are expected to deliver meticulous client experiences, uphold exacting standards and collaborate within a sophisticated, results‑oriented luxury retail environment under the LVMH umbrella.