Tiffany & Co. Client Advisor

Boston • USA

Friday, January 31, 2025

Tiffany & Co., a name synonymous with beauty, romance, and the iconic Blue Box, stands as a symbol of excellence in the luxury industry. With a legacy spanning 175 years, Tiffany has consistently delivered exquisite designs and romantic ideals. As part of the LVMH group, Tiffany & Co. benefits from the conglomerate's vast resources and global reach. Employees at Tiffany are passionate, kind, and uphold the highest professional standards, continually educating themselves on new merchandise collections, cultures, and the evolving luxury market. The brand's commitment to excellence and sustainability creates a unique and inspiring workplace.

1. Cultivate and deepen client relationships to drive lifetime loyalty and increase spending.
2. Consistently achieve or exceed monthly, quarterly, and annual sales targets.
3. Capture and manage client data to enhance relationship-building efforts.
4. Deliver exceptional in-store experiences, creating memorable moments for every client.
5. Act as a Tiffany brand ambassador, demonstrating passion and expertise during every client interaction.
6. Implement best practices to optimize hospitality and store amenities, enhancing the client experience.
7. Respond to client feedback and performance metrics to continuously improve service delivery.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record of achieving sales results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Ability to work effectively with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Exceptional communication and interpersonal skills.
2. Strong sales acumen and entrepreneurial spirit.
3. Ability to deliver personalized client experiences.
4. Proficiency in multiple languages is preferred.
5. Knowledge of gemology or previous coursework from the Gemological Institute of America (GIA) is advantageous.

Minimum of 3 years in retail, luxury retail, or a client-facing role.

A college or university degree is preferred.

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

The culture at Tiffany & Co. is one of passion, excellence, and commitment to sustainability. Employees are encouraged to uphold the brand's rich heritage while embracing innovation and creativity. The workplace is characterized by a collaborative spirit and a dedication to delivering the Tiffany Experience to every client.