TAG Heuer Sales Advisor

TAG Heuer is a Swiss avant‑garde watchmaker known for innovation, precision engineering and a disruptive design spirit. The brand operates within the LVMH Watches & Jewelry business group and is recognised for high‑performance retail standards, experiential boutiques and a strong emphasis on brand ambassadorship.

1. Drive boutique sales and consistently achieve individual and store KPIs through consultative selling and collaboration with the team.
2. Deliver exceptional, personalised client experiences across all touchpoints with an omnichannel mindset.
3. Develop and grow client relationships via proactive clienteling: appointments, outreach, follow-ups and conversion tracking.
4. Collect and maintain high‑quality client data and use insights to tailor communications and sales approaches.
5. Represent and communicate the TAG Heuer brand story and technical product features in an inspiring and accurate manner.
6. Support daily store operations including inventory, cash handling, security, store opening/closing and store maintenance.
7. Use designated retail systems and tools (CEGID, Salesforce) and ensure visual merchandising standards (window animation, product presentation, catalogues).
8. Coordinate after‑sales processes until product return and ensure compliance with internal control policies.
9. Propose initiatives to develop sales (merchandising, events, product mix) and contribute to a positive, inclusive team environment.

1. Minimum 3 years' retail sales experience, ideally within luxury goods, watches or jewellery.
2. Demonstrable track record of meeting sales targets and effective clienteling.
3. Excellent verbal communication and interpersonal skills; confident presenting product technicalities.
4. High personal integrity, professionalism and a polished, brand‑appropriate appearance.
5. Adaptable, service‑oriented, team player with strong attention to detail.
6. Proficient computer literacy; comfortable learning and using retail systems (CEGID, Salesforce).

1. Clienteling
2. Omnichannel sales
3. CEGID
4. Salesforce
5. Visual Merchandising
6. Aftersales coordination
7. Inventory management
8. Cash handling
9. Store opening and closing procedures

Minimum 3 years of retail sales experience in luxury goods, preferably with watches or jewellery, with proven KPI achievement and client development capabilities.

High school diploma or equivalent required; tertiary qualification in retail, business, hospitality or luxury brand management preferred.

TAG Heuer fosters an energetic, performance‑driven retail culture that prizes innovation, authenticity and brand ambassadorship. As part of LVMH Watches & Jewelry, the workplace emphasises professional development, collaboration and an inclusive approach to diversity.