Swatch Store Manager

Melbourne • Australia

Thursday, February 26, 2026

Swatch, a subsidiary of The Swatch Group, is renowned for its innovative and playful approach to watchmaking. As part of The Swatch Group, one of the largest watchmakers in the world, Swatch offers a dynamic and creative work environment that encourages growth and innovation. The Swatch Group is committed to excellence and sustainability, providing employees with opportunities to thrive in the luxury retail sector.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
3. Manage inventory levels and ensure accurate stock management.
4. Implement visual merchandising strategies to enhance store presentation.
5. Develop and execute marketing initiatives to drive store traffic and sales.
6. Ensure compliance with company policies and procedures.
7. Handle customer inquiries and resolve complaints in a professional manner.

1. Proven experience in retail management, preferably in the luxury sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and merchandising.
5. Ability to work in a fast-paced environment and handle multiple tasks.

1. Leadership
2. Sales management
3. Customer service
4. Inventory control
5. Visual merchandising
6. Communication

A minimum of 3-5 years of experience in a retail management role, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, performance-based incentives, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's success. The company prioritizes sustainability and social responsibility, creating a positive impact on both the community and the environment.