Swatch Senior Retail Sales Advisor

Edinburgh • UK

Friday, February 20, 2026

Swatch, a part of The Swatch Group, is renowned for its innovative and stylish timepieces. The Swatch Group is a global leader in the watchmaking industry, offering a diverse range of brands that cater to various market segments. As an employer, Swatch is committed to fostering a creative and dynamic work environment that encourages growth and innovation.

1. Drive sales performance to meet and exceed store targets.
2. Deliver exceptional customer service and build lasting client relationships.
3. Maintain in-depth product knowledge to assist customers effectively.
4. Ensure the store's visual merchandising standards are upheld.
5. Assist in training and mentoring junior sales staff.

1. Proven experience in retail sales, preferably in luxury or fashion sectors.
2. Strong understanding of customer service principles.
3. Ability to work in a fast-paced retail environment.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in using point of sale systems and retail software.
4. Attention to detail and organizational skills.

A minimum of 3 years of experience in a retail sales role, with a focus on luxury or fashion brands.

High school diploma or equivalent required; further education in business or fashion is a plus.

Competitive salary package, employee discounts on products, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards common goals, creating a dynamic and supportive environment.