Swatch Retail Sales Advisor

London • UK

Tuesday, January 13, 2026

Swatch, a renowned brand under the umbrella of The Swatch Group, is celebrated for its innovative approach to watchmaking and its vibrant, youthful designs. As part of The Swatch Group, a global leader in the watch industry, Swatch offers a dynamic work environment that fosters creativity and growth, providing employees with opportunities to be part of a legacy of precision and style.

1. Assist customers in selecting products that meet their needs and preferences.
2. Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
3. Ensure the store is well-stocked and visually appealing, adhering to brand guidelines.
4. Process sales transactions accurately and efficiently.
5. Contribute to achieving store sales targets and KPIs.
6. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work effectively in a team environment.
4. Flexibility to work weekends and holidays as needed.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Team collaboration
5. Problem-solving abilities

A minimum of 1 year of experience in retail or a customer-facing role is preferred.

Employees enjoy a supportive work environment with opportunities for professional development, along with access to exclusive employee discounts on Swatch products.

Swatch fosters an inclusive and energetic workplace culture that values creativity, innovation, and teamwork. Employees are encouraged to express their individuality while contributing to the brand's vibrant and dynamic atmosphere.