Sephora Stage Experience Lead

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Renowned for its innovative approach to beauty retail, Sephora offers a unique shopping experience with an extensive range of products. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace, providing opportunities for professional growth and development.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide exceptional client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training of staff in Client Interactive Technology.
5. Assist in managing in-store events to meet store and client goals.
6. Coach and provide feedback to team members for performance improvement.
7. Understand and drive store sales performance and identify business opportunities.

1. Minimum of 3 years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, train, and develop talented store leaders.

A minimum of 3 years in a similar role at a high-volume store or equivalent internal experience is required.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada is dedicated to creating an inclusive and supportive work environment. The company values innovation and encourages an entrepreneurial spirit among its employees. Sephora is committed to transparency and efficiency in its recruitment process, utilizing AI technologies to enhance application screening and evaluation.