Sephora Stage Experience Lead

Sephora, a leading global beauty retailer, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products from prestigious brands. As an employer, Sephora is committed to fostering an inclusive environment that encourages personal growth and professional development.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and deliver exceptional client service.
3. Respond promptly to client feedback and collaborate with management to address client-related issues.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to align with store goals and client needs.
6. Coach team members on performance management and provide timely feedback.
7. Participate in regular performance check-ins with direct reports.
8. Demonstrate a comprehensive understanding of store sales performance and business opportunities.

1. Minimum of 3 years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.

Minimum 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada is dedicated to creating an inclusive workplace that values diversity and promotes a culture of innovation and collaboration. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions, ensuring a supportive and equitable environment for all employees.