Sephora Stage Experience and Services Lead

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its diverse portfolio of luxury brands. Sephora is committed to fostering a dynamic and inclusive workplace, offering employees opportunities for growth and development in the beauty industry.

1. Oversee all on-stage Worlds including Color, Skincare, Sephora Collection, and Fragrance within the store.
2. Ensure service, classes, and event execution meet Sephora standards.
3. Train and develop Services Coordinators to manage the Studio and drive services effectively.
4. Partner with store and district experts for product, category, and brand training.
5. Facilitate Sephora training sessions and maintain a coaching culture.
6. Conduct custom makeovers and skincare services, demonstrating artistry skills.
7. Act as Director in Charge (DIC) to engage with cast and clients.
8. Promote Sephora values such as client service, innovation, and teamwork.

1. 1-3 years of experience in a similar role at a comparable volume store or equivalent internal experience.
2. Strong client service skills.
3. Effective time management and problem-solving abilities.
4. Ability to manage multiple tasks and changing priorities.

1. Artistry skills in makeup and skincare.
2. Strong leadership and coaching abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in training and development.

Minimum of 3 years in a similar role or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential for performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada prides itself on a culture of inclusivity, innovation, and respect for all. The company values work-life balance, teamwork, and initiative, creating a supportive environment for professional growth.