Sephora CRM Operations Assistant
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 10, 2026
About Sephora
Sephora, a part of the LVMH group, is a leading global retailer in the beauty industry, renowned for its innovative approach to beauty and luxury. With a diverse portfolio of nearly 500 brands, including its own Sephora Collection, the company offers a wide range of products from fragrances to skincare. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages creativity and personal growth.
Join Sephora in Neuilly-sur-Seine as a CRM Operations Assistant. Enhance your skills in a dynamic, inclusive environment within the luxury beauty sector.
Role & Responsibilities
- Support the deployment and implementation of CRM campaigns for various European markets.
- Develop skills in targeting and configuring campaigns using Adobe Campaign.
- Assist in the analysis and monitoring of CRM campaign performance and share insights with local teams.
- Participate in the monitoring of push communication channels across Europe and provide recommendations for optimization.
- Conduct regular research on CRM innovations and best practices, particularly in app personalization.
Qualifications
- Currently enrolled in a business school or university with a specialization in marketing, digital, or data (Bac+4/5 level).
- Curious, organized, and detail-oriented with strong analytical skills.
- Proficient in Excel.
- Familiarity with CRM tools such as Adobe Campaign or Salesforce Marketing Cloud is a plus.
- Proficient in English, both written and spoken.
Skills
Experience
Beginner level experience in CRM or related fields.
Education
Currently pursuing a degree in business, marketing, digital, or data (Bac+4/5 level).
Workplace
The successful candidate will be located in Neuilly-sur-Seine, Île-de-France, France, with easy access to Paris.
Culture
Sephora is celebrated for its vibrant and inclusive culture, where authenticity and diversity are valued. The company promotes personal development and leadership, offering numerous opportunities for learning and innovation. Employees are encouraged to contribute to creating unique customer experiences and inspiring the beauty industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Operations Coordinator», «CRM Campaign Assistant», «CRM Marketing Assistant», «CRM Specialist», «Customer Relationship Management Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.