Sephora Sales and Service Leader

Cincinnati • USA

Thursday, January 1, 2026

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and cosmetics, Sephora offers a dynamic work environment where creativity and collaboration are at the forefront. As an employer, Sephora is committed to fostering an inclusive and diverse workplace where employees are encouraged to express their individuality and thrive professionally.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement and expert product knowledge.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies to create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in retail, hospitality, or service environments.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Ability to absorb and share product knowledge and training.
7. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales and product knowledge
4. Effective communication
5. Interpersonal skills
6. Adaptability in dynamic environments
7. Training and development

A minimum of 2 years in a leadership role within retail, hospitality, or service sectors is required.

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging within the workplace.

Sephora prides itself on creating a beauty community where uniqueness is celebrated, respected, and honored. The company is dedicated to inclusivity and belonging, ensuring a supportive environment for all employees.