Sephora Operations Leader

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Employment Full-Time
Seniority Mid-Level
Posted Mar 6, 2026

Join Sephora in Charlotte as an Operations Leader. Drive operational excellence and lead a dynamic team in a full-time role.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products from classic and emerging brands, fostering an inclusive and dynamic work environment.

Role & Responsibilities

  • Oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met.
  • Lead visual merchandising and promotional events to uphold Sephora's brand image and drive sales.
  • Partner with the team to deliver exceptional client service and achieve store goals.
  • Guide and train team members in operational processes, selling behaviors, and performance metrics.
  • Promote a culture of inclusivity and teamwork, ensuring a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality.
  • Proven ability to lead, coach, and develop teams to achieve goals.
  • Strong attention to detail with excellent problem-solving and organizational skills.
  • Effective time management and ability to prioritize in a dynamic environment.
  • Excellent communication and interpersonal skills.

Skills

Leadership and team development Inventory management Visual merchandising Problem-solving Time management Communication and interpersonal skills

Experience

Minimum 2 years of leadership experience in retail operations or hospitality.

Workplace

This position is based in Charlotte, North Carolina, USA. Cerulean lists 16 open roles in Charlotte, including 2 posted recently. The broader North Carolina area accounts for 30 active listings on Cerulean, 4 of which are new. In USA as a whole, Cerulean currently features 3.512 open positions, with 137 posted this week.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Inclusion & Belonging initiatives, comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora is renowned for its commitment to inclusivity and fostering a beauty community where uniqueness is celebrated. The brand emphasizes a collaborative and empowering work environment, encouraging personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Manager», «Store Operations Supervisor», «Retail Operations Leader», «Operations Coordinator», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.