Sephora Retail Specialist

Naples • Italy

Tuesday, September 16, 2025

Sephora, a pioneering force in the prestige beauty retail industry, has been a part of the LVMH Group since 1997. Originating in Limoges, France in 1969, Sephora has consistently championed a world of inspiration and inclusion, allowing individuals to celebrate their beauty. With a presence in 35 countries and a workforce of 56,000, including over 2,000 employees in Italy, Sephora connects customers with a curated selection of nearly 500 beauty brands and its own Sephora Collection, offering an unparalleled range of products from fragrances to skincare.

1. Manage the sales floor, focusing on one or more key product categories such as makeup, skincare, fragrance, or Sephora Collection.
2. Facilitate effective communication between the Store Manager and the Beauty Advisor team.
3. Support Managers in developing and implementing the store's commercial and HR strategies.
4. Monitor and analyze team KPIs, motivating the team to achieve targets.
5. Coordinate commercial and organizational activities including promotions, events, and new product launches.
6. Manage stockroom operations to maintain optimal stock levels and align with merchandising strategies.
7. Implement company procedures and commercial policies as set by central departments.
8. Train and mentor new hires in collaboration with Managers.
9. Foster open and trusting interactions with diverse groups, building strong relationships within and beyond the organization.

1. Minimum of 3-4 years of experience in roles such as Assistant Store Manager, Team Leader, or Supervisor, preferably in multinational retail environments.
2. Proficiency in managing key commerce KPIs and confidence in budget management and reporting.
3. Proven ability to lead a team towards achieving objectives while fostering a collaborative team spirit.
4. Dynamic, flexible, and resilient personality.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal skills.
3. Analytical skills for KPI monitoring and budget management.
4. Ability to coordinate and manage multiple commercial activities simultaneously.

Minimum 3 years of experience in similar roles within dynamic, multinational retail environments.

Competitive welfare offers, free beauty product gifts, and access to discounts on Sephora and LVMH products. Opportunities for empowerment, learning, and growth within a supportive community and dynamic working environment.

Sephora fosters a culture of empowerment, learning, and growth, embracing authenticity and celebrating diversity. The company values the strength of differences and encourages innovation and leadership. Employees enjoy a vibrant working environment with activities such as annual conventions and team-building events, all while making a positive social and environmental impact through the Sephora Stands initiative.