Sephora Retail Specialist

Milan • Italy

Friday, September 26, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation in the luxury retail sector, revolutionizing the beauty industry with its dynamic approach. As part of this global conglomerate, Sephora offers an expansive reach with over 40,000 employees and 3,000 stores across 35 markets, all united by the mission to reimagine the future of beauty. The brand is committed to fostering an inclusive environment where diversity is celebrated, and employees are encouraged to express their individuality and creativity.

1. Oversee the management of the designated floor, encompassing one or more of the store's key product categories: make-up, skincare, fragrances, and Sephora Collection.
2. Facilitate effective communication between the Store Manager and the team of Beauty Advisors.
3. Support managerial staff in daily operations, contributing to the strategic planning of the store's commercial and HR activities.
4. Monitor and analyze team KPIs, motivating the team to achieve set targets.
5. Coordinate commercial and organizational activities, including events, new launches, and CRM campaigns.
6. Manage inventory to maintain optimal stock levels in line with replenishment cycles and merchandising strategies.
7. Implement company procedures and commercial policies, including pricing, promotions, and communication as directed by central services.
8. Train and mentor new employees, guiding them in their growth and development in collaboration with management.

1. Minimum of 3 to 4 years of experience in similar roles such as Assistant Store Manager, Team Leader, Supervisor, or Key Holder, preferably within dynamic multinational retail environments.

1. Proficient understanding of key retail KPIs and experience in budget management, analysis, and daily reporting.
2. Strong team management skills, with the ability to lead and inspire towards achieving objectives and fostering a collaborative team spirit.
3. Dynamic, flexible, and resilient in a fast-paced environment.

A minimum of 3 years in a similar role within a dynamic retail environment is required.

Sephora offers a vibrant work environment with opportunities for continuous learning and career development, supported by personalized career paths. Employees benefit from working alongside talented teams and leaders in a globally recognized retail leader.

Sephora prides itself on a culture of continuous evolution and innovation, deeply embedded in its DNA. As part of the LVMH family, the brand enjoys a global resonance, promoting creativity and growth while maintaining a commitment to diversity and inclusion. Employees are encouraged to be their authentic selves, contributing to a workplace where creativity and individuality are not only welcomed but celebrated.