Sephora Operations Lead

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering a dynamic and inclusive work environment that encourages professional growth and development.

1. Oversee all operational aspects of the store, ensuring adherence to company standards.
2. Manage inventory processes including shipping, receiving, and cycle counting.
3. Supervise visual merchandising to align with company guidelines.
4. Coordinate with in-house and third-party cleaning crews to maintain store standards.
5. Manage supply budgets and ensure adequate stock of supplies, testers, and samples.
6. Participate in performance management and development of the operations team.
7. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
8. Develop budget strategies and demonstrate expertise in sales performance and expense management.

1. 1-3 years of experience in a similar role or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.

1. Strong store operations skills.
2. Effective time management and problem-solving skills.

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges from CAD$20.00 to CAD$23.55 per hour, with potential for performance-based bonuses.

Comprehensive benefits program, performance-based bonus opportunities, and extensive learning and development initiatives.

Sephora fosters an inclusive and dynamic workplace culture that values diversity and encourages innovation. As part of the LVMH group, Sephora is committed to providing a supportive environment that promotes employee growth and recognizes achievements.