Sephora Operations Consultant

Sephora, a leader in the global beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where employees are encouraged to develop their skills and grow within the company.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Assist in maintaining Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize the stockroom according to company standards.
6. Process transfers, damages, and testers per company standards and ensure safety and tidiness standards are maintained.
7. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to the needs of clients and the business.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$17.00 - CAD$20.00 per hour, with potential performance-based bonuses.

Competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora fosters a vibrant and inclusive culture that values diversity and encourages employees to express their unique talents. The company is dedicated to providing a supportive environment where innovation and creativity are celebrated.