Sephora Operations Consultant

Sephora, a leading beauty retailer under the umbrella of the LVMH conglomerate, is renowned for its innovative approach to beauty and exceptional customer service. As part of LVMH, Sephora offers employees the opportunity to grow within a prestigious global luxury group that values creativity, diversity, and excellence.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Participate in programs to reduce shortage and loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Communicate inventory issues or concerns to supervisors or managers.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.20 - CAD$22.60 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes creativity, innovation, and collaboration. As part of the LVMH group, Sephora is committed to providing opportunities for career growth and development in a supportive environment.