Sephora CRM Operations Assistant

Sephora, a part of the LVMH group, is a leading global retailer in the beauty industry, renowned for its innovative approach to beauty and luxury. With a diverse portfolio of nearly 500 brands, including its own Sephora Collection, the company offers a wide range of products from fragrances to skincare. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages creativity and personal growth.

1. Support the deployment and implementation of CRM campaigns for various European markets.
2. Develop skills in targeting and configuring campaigns using Adobe Campaign.
3. Assist in the analysis and monitoring of CRM campaign performance and share insights with local teams.
4. Participate in the monitoring of push communication channels across Europe and provide recommendations for optimization.
5. Conduct regular research on CRM innovations and best practices, particularly in app personalization.

1. Currently enrolled in a business school or university with a specialization in marketing, digital, or data (Bac+4/5 level).
2. Curious, organized, and detail-oriented with strong analytical skills.
3. Proficient in Excel.
4. Familiarity with CRM tools such as Adobe Campaign or Salesforce Marketing Cloud is a plus.
5. Proficient in English, both written and spoken.

1. Adobe Campaign
2. Excel
3. Salesforce Marketing Cloud

Beginner level experience in CRM or related fields.

Currently pursuing a degree in business, marketing, digital, or data (Bac+4/5 level).

Sephora is celebrated for its vibrant and inclusive culture, where authenticity and diversity are valued. The company promotes personal development and leadership, offering numerous opportunities for learning and innovation. Employees are encouraged to contribute to creating unique customer experiences and inspiring the beauty industry.