Sephora Beauty Consultant

Sephora, a pioneering force in the prestige beauty retail industry, is part of the esteemed LVMH Group. Since its founding in 1969 in Limoges, France, Sephora has been at the forefront of innovation and inclusivity in beauty. With a global presence spanning 35 countries and a workforce of 56,000, Sephora connects customers with nearly 500 brands, including its own Sephora Collection, offering a diverse array of products from fragrances to skincare. As an employer, Sephora is committed to fostering a culture of empowerment, diversity, and continuous learning.

1. Ensure customer satisfaction and gather feedback to improve service.
2. Enhance staff productivity and engagement.
3. Maintain stock availability and efficient replenishment.
4. Adhere to operational routines and compliance standards.
5. Achieve turnover targets and develop the category.
6. Monitor and control retail key figures such as MS, IPT, AVB, CR, and number of services.
7. Conduct scheduled inventory checks.
8. Support beauty classes and provide short services across departments.
9. Ensure product presentation aligns with visual merchandising specifications.
10. Maintain assortment and merchandise on the sales floor.
11. Operate cash register and manage daily business tasks.

1. Experience or interest in the beauty, cosmetics, retail, fashion, or gastronomy sector.
2. First experience in retail and customer advisory roles.
3. Fluency in English or the native language of the country.

1. Excellent communication skills with customers.
2. Strong organizational and team spirit.
3. Open, motivating, and friendly demeanor.
4. Creativity and innovation-driven mindset.
5. Entrepreneurial spirit and people-oriented approach.

Beginner level experience in retail or customer service roles.

Sephora offers a rewarding compensation package, generous time off, a 4-day workweek, staff discounts, fitness partnerships, a robust pension plan, and continuous learning opportunities. The company fosters a community where authenticity and diversity are celebrated.

Sephora's culture is one of empowerment, learning, and growth. The company provides tools, space, and opportunities for employees to innovate and lead, while embracing diversity and fostering an inclusive environment.